Last Updated: August 1st., 2018


The terms, conditions, restrictions, prohibitions and agreements set forth herein (collectively, “Terms and Conditions”) constitute a legally binding agreement (“Agreement”) between you (“you”, “You”, or “your”) and Lucid Pianos

You must read this Agreement before using the Lucid Piano Platform and Website. Your use of the Lucid Pianos Platform and Website constitute your agreement to all of the Terms and Conditions, and you warrant and represent that you understand, agree to, accept and will comply with all of the Terms and Conditions.


By using the Lucid Pianos Platform and Website you agree to report in writing any alleged improprieties of any Service Provider to Lucid Pianos immediately following their Services provided.  These include Piano installers, Piano tuners, etc. 

Does not guarantee, represent or warrant that the Service Providers are or will comply with our rules, regulations or policies.


We reserve the right to change or modify this Agreement at any time and from time to time, effective upon posting the amended terms on our website. If we make changes, we will notify you by, at a minimum, revising the “Last Updated” date at the top of this Agreement. You are responsible for regularly reviewing this Agreement. Continued use of the Lucid Pianos or Services after any such change(s) shall constitute your consent to such change(s). If you do not agree to any such change(s) you may not use or access the Lucid Pianos Platform or Website.


The Terms and Conditions do not, and your use of the Lucid Pianos Platform and Website does not, convey or grant to you any rights, interests, ownership, claims or entitlements: (i) in, concerning, in connection with, or related to the Lucid Pianos Platform except for the limited license granted above which shall immediately cease and terminate upon the expiration or termination of this Agreement, or earlier upon the occurrence of any event, matter, thing or circumstance herein that results in or otherwise causes the cessation or termination of such license; or (iii) to use or reference in any manner whatsoever Lucid Pianos company names, logos, designs, graphics, icons, scripts, trade dress, database, product names, service names, patents, trademarks, copyrights, service marks, proprietary information, confidential information, or intellectual property or those of Lucid Pianos licensors. All rights and intellectual property rights (e.g., design rights, trademarks, copyrights and all other similar rights, whether registered or unregistered, wherever existing in the world together with the right to apply for protection of the same) in, concerning and/or with respect to the Lucid Pianos Platform and Website (including all modifications and changes thereto) shall be owned by us solely, absolutely and in their entirety.


This Agreement shall be governed by and construed in accordance with the laws of the Malaga, Spain, without giving effect to any conflict of laws principles thereof, except as may be otherwise provided in supplemental terms adopted by Lucid Pianos applicable to your region. Without limiting the generality of the foregoing, any Dispute (including any dispute as to the meaning, effect, interpretation, performance, enforcement or validity of this Agreement) shall be resolved in accordance with the laws of the Malaga, Spain, without regard to the conflict of laws provisions thereof. 


We are dedicated to protecting your personal information and informing you about how we use it. This privacy policy applies to transactions and activities and data gathered through the Lucid Pianos Platform. You must review this privacy policy periodically as we may revise it without notice.  Each time you use the Lucid Piano Platform and Website or provide us with information, by doing so you are accepting the practices and procedures described in this privacy policy at that time.

This privacy notice discloses the privacy practices for  This privacy notice applies solely to information collected by this website or from promotion whereby we obtained your email address or other personal information. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.